sunday
14:00 - 19:30 Registration/Check-In
14:30 - 15:30 Overview of SAMA Certification Program for CSAM (Certified Strategic Account Manager)   (Open to all attendees)
16:00 - 18:00 Academic Forum for Strategic Account Management Practitioners: Strategic Value Creation for Customers   (Open to all attendees)   sponsored by SKF
18:00 - 20:00 Welcome Reception
monday
07:00 - 17:30  Registration/Check-In
07:30 - 08:30  Breakfast
08:30 - 09:30  General Session: Welcome and Keynote - Developing Strategic Customers Based on Strong Company Culture and Values
09:30 - 10:00  Break
10:00 - 11:30  Concurrent Sessions
11:30 - 12:00  Break
12:00 - 13:00  Concurrent Sessions
13:00 - 14:30  Lunch & Networking
14:30 - 15:30  Concurrent Sessions
15:30 - 16:00  Break
16:00 - 17:00  Concurrent Sessions
17:00 - 18:00  Free Time
18:00 - 19:00  Cocktail Reception
19:00 - 21:30  Dinner
tuesday
07:00 - 18:30  Registration/Check-In
07:30 - 08:30  Breakfast
08:30 - 09:30  General Session: Introduction & Keynote: Joint Innovation–Uncovering and Discovering Future Value With Strategic Customers
09:30 - 10:00  Break
10:00 - 11:30  Concurrent Sessions
11:30 - 12:00  Break
12:00 - 13:00  Concurrent Sessions
13:00 - 14:30  Lunch & Networking
14:30 - 15:30  Concurrent Sessions
15:30 - 16:00  Break
16:00 - 17:00  Concurrent Sessions
17:00  Conference Adjourns

 

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