Sunday, 11 March 2012   Monday, 12 March 2012    
13:00 - 19:30 Registration/Check-In   7:00 - 16:30 Registration/Check-In
14:00 - 15:30 Special Session:
Information Session on SAMA's Certification Program for CSAM (Certified Strategic Account Manager)
  07:30 - 08:30 Breakfast
16:00 - 18:00 Special Session:
An Academic Forum for Strategic Account Management Practitioners    sponsored by siemens
  08:30 - 08:40 General Session: SAMA CEO Remarks & Introduction
18:00 - 20:00 Welcome Reception

*Agenda subject to change. Please refer to the on-site schedule for times & locations.
  08:40 - 09:30 Keynote: Profitable Growth through
Creating and Capturing Customer Value
by Vartan Vartanian, President, SKF Service Division,
SKF Group    skf
      10:00 - 11:30 Concurrent Sessions
    12:00 - 13:30 Concurrent Sessions  
      13:30 - 14:30 Lunch and Networking
      14:30 - 16:00 Concurrent Sessions
      16:00 - 18:30 Free Time
      18:30 - 21:00 Cocktail Reception & Dinner
         
      Tuesday, 13 March 2012  
      07:00 - 16:00 Registration/Information
      07:30 - 08:30 Breakfast
      08:30 - 08:40 General Session: SAMA CEO Remarks & Introduction
      08:40 - 09:30 Keynote: Driving Growth by Transforming From Product Sales to Integrated Solutions
by Professor Kaj Storbacka, Chair of Marketing at the University of Auckland Business School, and Founder & Chairman of Vectia Ltd.    vectia
      10:00 - 11:30 Concurrent Sessions
      12:00 - 13:30 Concurrent Sessions
      13:30 - 14:30 Lunch and Networking
      14:30 - 16:00 Concurrent Sessions
      16:00 Conference Adjourns
         
sponsors